top of page

DESIGN + TECH STRATEGY

Customising a system for elderly volunteers & staff in local NGO

02 Dec,2023

macbook.png

CLIENT

Kwun Tong Residential Association

SCOPE

UIUX Design, Software Development

Tailored Solutions for Elderly Care Management

We designed an intuitive event management system specifically for elderly care programs, seamlessly integrating user, participant, event, and lesson management functionalities. Accessible via an easy-to-use iPad interface, this system facilitates effortless event registration and health data entry.

Our approach embraced the diverse needs within the NGO, from event staff to elderly volunteers. By crafting a design that's easy for all to use, we've reinforced our dedication to inclusivity and practical technology. This system not only empowers elderly volunteers by aligning with their abilities but also encourages their active participation, fostering a strong sense of community and engagement. This aligns perfectly with the NGO's goals of enhancing contribution and connectivity among the elderly.

Elderly-Centric Design Approach

Recognising the unique needs of our elderly volunteers, we customised the registration process with a number-based system that enhances usability by combining paper-based methods with digital processing.

At registration, each attendee receives a unique identifier, which volunteers record on paper to reduce reliance on direct digital input. Post-event, volunteers with Chinese-typing ability digitise this data, matching names to health records collected during the event. This system ensures accuracy and empowers elderly volunteers, aligning with the NGO’s mission to involve and empower the elderly effectively.

Prioritizing Accessibility in Design

We enhanced the system with large fonts and color-coded buttons to aid elderly users in distinguishing various functions. These design choices ensure that the system is accessible and straightforward, making technology a helpful tool rather than a hurdle.

Feedback-Driven Development

Through prototyping, we gathered valuable feedback that guided our design improvements. This process highlighted the effectiveness of our user-centric enhancements in fostering a positive user experience and acceptance among our elderly audience.

Prioritizing Accessibility in Design

We enhanced the system with large fonts and color-coded buttons to aid elderly users in distinguishing various functions. These design choices ensure that the system is accessible and straightforward, making technology a helpful tool rather than a hurdle.

Ready to take your business to the next level ?

bottom of page